{"id":316,"date":"2023-03-13T01:24:46","date_gmt":"2023-03-13T01:24:46","guid":{"rendered":"https:\/\/skykamas.com\/?page_id=316"},"modified":"2025-03-20T00:28:50","modified_gmt":"2025-03-20T00:28:50","slug":"politicas-de-reembolso","status":"publish","type":"page","link":"https:\/\/skykamas.com\/index.php\/politicas-de-reembolso\/","title":{"rendered":"POLITICAS DE REEMBOLSO"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"316\" class=\"elementor elementor-316\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1997398 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1997398\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a9f7aa\" data-id=\"1a9f7aa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75390d2 elementor-widget elementor-widget-heading\" data-id=\"75390d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de Reembolso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75711ea elementor-widget elementor-widget-text-editor\" data-id=\"75711ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sky Digital Store permite a los clientes solicitar reembolsos por productos en condiciones razonables.<\/p><p>Usted es responsable de la informaci\u00f3n que proporcione durante el proceso de su pedido, el nombre del personaje del juego (Nombre EXACTO IN GAME) que nos proporcione en su pedido es el personaje que recibir\u00e1 el pedido en el juego, aseg\u00farese de completarlo correctamente, de ninguna manera somos responsables de una entrega incorrecta si nos proporcion\u00f3 un nombre incorrecto.<\/p><p>Podemos emitir reembolsos bajo las siguientes condiciones:<\/p><p>1. Productos no recibidos: Los productos no fueron entregados al cliente dentro del tiempo de entrega programado. En este caso, el cliente puede solicitar un reembolso. si decide esperar, haremos lo posible por entregar tu pedido lo m\u00e1s pronto. (mantienes la opci\u00f3n de reembolso en cualquier momento)<\/p><p>2. Pago repetido: el cliente realiz\u00f3 un pago repetido en un pedido. En este caso, podemos respetar la voluntad del cliente de dar un reembolso. Te reembolsaremos uno de los pagos, o pagos m\u00faltiples (La premisa es que el pedido no se entrega).<\/p><p>3. A veces, necesitamos su ayuda para verificar la informaci\u00f3n de pago. Si lo rechaza o no responde a nuestra solicitud dentro de los 7 d\u00edas, su pedido ser\u00e1 cancelado y reembolsado inmediatamente. Para pedidos de cuenta, si no completa la verificaci\u00f3n en 2 d\u00edas, su pedido ser\u00e1 cancelado y reembolsado inmediatamente.<\/p><p>4. Cuando el monto de su pago sea menor que el monto del pedido tendr\u00e1 la oportunidad de recuperar el saldo o recibir una entrega equivalente al monto pagado (sujeto a nuestro criterio) Si lo rechaza o no responde dentro de los 7 d\u00edas, su pedido ser\u00e1 cancelado y reembolsado inmediatamente.<\/p><p>En los siguientes casos, me temo que no podemos realizar un reembolso a los clientes:<\/p><p>1. Entrega completa: los productos se han entregado al cliente seg\u00fan lo acordado y de acuerdo con la descripci\u00f3n.<br \/>2. Pedido no pagado: el cliente no puede solicitar un reembolso por el pedido no pagado.<br \/>3. Por cualquier motivo que no sea el mencionado anteriormente en \u00abPodemos emitir un reembolso en las siguientes condiciones\u00bb.<\/p><p>Acerca del reembolso, comun\u00edquese con nuestro servicio de atenci\u00f3n al cliente en l\u00ednea 24\/7 en condiciones razonables. Su solicitud de reembolso se verificar\u00e1 despu\u00e9s de que env\u00ede el n\u00famero de pedido y el motivo del reembolso. Si se aprueba la solicitud, el reembolso se devolver\u00e1 a la cuenta del cliente o tarjeta bancaria.<\/p><p>Tiempo de procesamiento del reembolso: Procesaremos la solicitud de reembolso en 5 d\u00edas h\u00e1biles, pero el tiempo exacto del reembolso lo determina la velocidad de procesamiento de los diferentes bancos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas de Reembolso Sky Digital Store permite a los clientes solicitar reembolsos por productos en condiciones razonables. Usted es responsable de la informaci\u00f3n que proporcione durante el proceso de su pedido, el nombre del personaje del juego (Nombre EXACTO IN GAME) que nos proporcione en su pedido es el personaje que recibir\u00e1 el pedido en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-316","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.7 (Yoast SEO v25.2) - 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